Business English Practice: How to end a phone call quickly and professionally

Don't you know how to end a phone call in English to get along well with a customer or international supplier?
Is it hard to end a phone call without being rough in English?
Sometimes a phone call in English arrives at the wrong moment but we cannot avoid answering it because it can be someone from the Head office, an international customer or supplier. The stress that this call causes us is our worst enemy.
I offer you four key phrases to complete the call and  get along well with your interlocutor.

1. – Pause– “Sorry Mr. Chen, I can’t talk now, as I have an important meeting right now. Can I call you on Wednesday at 4:00pm?”

2. – Pause – “I´m sorry Mr. Watson, I can’t talk now, because I have a client waiting for me. Can I call you on Thursday at 09:00am?”

3. – Pause – “Sorry Ms. Shah, I can’t take your call now, because I have an urgent matter to attend to. Can I call you on Tuesday at 10:00am or 11:00am?”

4. – Pause. – “I´m sorry Ms. Sousa, I can’t take your call now, as I have a client lunch. Can I call you tomorrow at 5:00pm?”

• First, stay calm and wait for the first pause to interrupt .
• Second, apologize. Use Sorry Mr. X or  I'm sorry Mr. X.
• Third, tell him you can not attend him now and explain why. Use I can’t take your call now, because… or I can’t talk now, as...
• Fourth, give him another schedule when you are going to call him back. Use Can I call you tomorrow at 5:00pm?” 

That's it!  Practice makes Perfect!